Application Support Engineer - Python, JavaScript, AWS

Responsibilities

• Proactively monitors data quality and system health
• Works with Engineering team to design new monitors and/or implements new monitors when possible
• Works with dashboard designer to build reporting for stakeholders
• Works with London based engineering team to produce “ready for business report” every morning
• Works with dashboard designer and stakeholders to constantly update report to meet their needs
• Acts as the first point of engineering contact for Los Angeles based support team
• Identify impacted systems and root causes
• Propose fixes
• Manage handover to London Engineers
• Facilitate root cause communication
• Able to read, understand and write python and javascript. Bonus points for Ruby too.
• Good understanding of AWS services

Preferred Qualifications

• Bachelors degree or higher in computer science or other technical discipline
• 3+ years experience supporting software