Lead Software Engineer

Opportunity

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Lead Software Engineer at JPMorgan Chase with in Consumer and Community Banking Branch Ops team, you hold a leadership role by providing advice and mentorship to other engineers on your team and line of business. It is critical to demonstrate strong knowledge across multiple technical domains and advise others on the technical and business issues facing them. You will facilitate resiliency design reviews, deconstruct complex problems into digestible work for other engineers, and act as a technical lead for medium to large sized products.

Job Responsibilities

• Consistently models and champions site reliability culture and practices and exerts technical influence throughout your team
• Leads initiatives to improve the reliability and stability of your team’s applications and platforms using data-driven analytics to improve service levels
• Drives collaboration with your team to identify comprehensive service level indicators and the stakeholder partners to establish reasonable service level objectives and error budgets with your customers
• Offers a high level of technical expertise within one or more technical domains and proactively identifies and solves for technology-related bottlenecks in your areas of expertise
• Serves as the main point of contact during major incidents for your application and have the skills to identify and solve the issue quickly to avoid financial loss to the business
• Documents and shares knowledge within your organization via internal forums and communities of practice

Qualifications

• Formal training or certification on software engineering concepts and 5+ years of applied experience
• Demonstrated proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices
• Fluent in at least one programming language such as: Python, Java/Spring Boot, .Net
• Advanced knowledge of software applications and technical processes with emerging depth in one or more technical disciplines
• Proficient knowledge and experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
• Proficient with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
• Proficient with container and container orchestration: (ECS, Kubernetes, Docker)
• Experience with troubleshooting common networking technologies and issues
• Experience identifying and solving complex data structures and algorithms-related problems
• Actively self-educates, evaluate new technology, and recommend suitable ones