Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
IBM WatsonxOrders mission is to deliver advanced conversational technology solutions targeting retail and restaurant customers. We are focused on using state-of-the-art Machine Learning, AI, and related technologies along with IBM’s unparalleled scale to completely transform the customer experience! We are looking for a Python Back-end Engineer to support the development of an edge Artificial Intelligence (AI) product. This engineering role presents the opportunity to work at the intersection of audio hardware, deep learning, and edge infrastructure while collaborating with a dynamic team and helping enable one of the largest deployments of brick-and-mortar AI technology. The core responsibility of this role is to support the development of efficient, modular, reliable and scalable AI Voice Agent that is deployed at quick service restaurants. The back-end work focuses on core logic of the AI product, microservices, distributed processing, telemetry, and scalability of a product and platform that will reach 10s of millions of customers per day.
Responsibilities
- Develop and maintain core Voice Agent application services and frameworks.
- Addition of support for natural languages to the Voice Agent capabilities.
- Own core AI applications and related tooling, focusing on the system's integration, configuration, lifecycle and event management.
- Enable modular, testable and scalable deployment through continuous, incremental refactoring of core applications.
- Support the development best practices: test coverage, design patterns, documentation and self-documenting code.
- Learn and support work on core design and stability issues across the stack and platform.
Required Technical and Professional Expertise
- Experience in Linux environments with good understanding of Linux processes.
- Experience developing back-end/server technologies in Python.
- Strong command over Data Structures and Algorithms. Deep understanding of Computer Science Fundamentals.
- Experience in high performance, server and service programming, e.g. distributed, multi-threaded programming writing network clients and coordinating high throughput inter-process communication.
- Quick learner.
Preferred Technical And Professional Expertise
- Experience in containers- and Kubernetes-based development.
- Experience with audio processing and streaming.
- Experience with software cloud scaling and performance optimization.
- Experience in shell scripting and cross-language system development.
- BS degree in Computer Science, similar technical field, or equivalent experience.
About Business Unit
IBM Software infuses core business operations with intelligence—from machine learning to generative AI—to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM’s AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM’s hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments—a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.
Your Life @ IBM
In a world where technology never stands still, we understand that dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team-focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer?
About IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.