Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
IBM WatsonxOrders mission is to deliver advanced conversational technology solutions targeting retail and restaurant customers. We are focused on using state-of-the-art Machine Learning, AI, and related technologies along with IBM’s unparalleled scale to completely transform the customer experience!
We are looking for a Python Back-end Engineer to support the development of an edge Artificial Intelligence (AI) product. This engineering role presents the opportunity to work at the intersection of audio hardware, deep learning, and edge infrastructure while collaborating with a dynamic team and helping enable one of the largest deployments of brick-and-mortar AI technology.
The core responsibility of this role is to support the development of efficient, modular, reliable and scalable AI Voice Agent that is deployed at quick service restaurants. The back-end work focuses on core logic of the AI product, microservices, distributed processing, telemetry, and scalability of a product and platform that will reach 10s of millions of customers per day.
Responsibilities:
- Develop and maintain core Voice Agent application services and frameworks.
- Addition of support for natural languages to the Voice Agent capabilities.
- Own core AI applications and related tooling, focusing on the system's integration, configuration, lifecycle and event management
- Enable modular, testable and scalable deployment through continuous, incremental refactoring of core applications
- Support the development best practices: test coverage, design patterns, documentation and self-documenting code
- Learn and support work on core design and stability issues across the stack and platform
Required Technical and Professional Expertise
- Experience in Linux environments with good understanding of Linux processes.
- Experience developing back-end/server technologies in Python
- Strong command over Data Structures and Algorithms. Deep understanding of Computer Science Fundamentals.
- Experience in high performance, server and service programming, e.g. distributed, multi-threaded programming writing network clients and coordinating high throughput inter-process communication
- Quick learner
Preferred Technical and Professional Expertise
- Experience in containers- and Kubernetes-based development.
- Experience with audio processing and streaming.
- Experience with software cloud scaling and performance optimization.
- Experience in shell scripting and cross-language system development.
- BS degree in Computer Science, similar technical field, or equivalent experience.